Right Timing for Input
01 - When's the right time for any given action?
02 - When's the right time to verify email?
03 - When's the right time to ask for a password?
04 - When's the right time to ask for location?
05 - When's the right time to ask for push notitifcation?
06 - When's the right time to move users into the funnel?
07 - What's the minimum needed to get started?
Common frustrations in 2020:
- tiny scroll-able panes
- tiny click targets
- select drop-down for country selector
- disabled "Continue" buttons
- auto-playing carousels/videos
- slow websites
- unsupported back button
- push notifications
- app install prompts
- promo ads
User expectations in 2020 for web forms:
- Proper keyboard tabbing (incl. focus)
- on-blur inline validation and error discovery
- support of "enter" to submit a form
- correct behaviour for auto-fill
- support for any formatting for phone number/coupon codes
User expectations in 2020 for navigation
– Mega-drop-down opening on tap/click
– Hamburger icon navigation being overloaded
– Carousels often ignored or scrolled over (except product pages)
– Search autocomplete
– Pop-ups closed instinctively
– Onboarding usually skipped
Source: Smashing Magazine
